Rajesh Gangalam

IT Service Analyst
Wellington office

Rajesh is a senior SOE engineer who team mates rely on to solve tricky IT challenges

Rajesh has more than 10 years’ experience designing, developing, documenting, and implementing standard operating environments (SOEs) in large complex organisations, in both the private and public sector.

He’s a mature team worker who attacks all IT challenges with initiative and an adaptable, can-do approach. His team mates value his enthusiasm and work ethic.

Rajesh has a deep understanding of ITIL (IT Infrastructure Library) best practice and methodologies, including service desk support structure, service level agreements, Incident and Problem management, and Change and Release management.