A specialist in programme and change management and in research and evaluation, Sophie thrives in ambiguous environments – creating order out of complexity and delivering innovative solutions for clients
With her multidisciplinary background and wide experience, Sophie is able to see things from different perspectives, and her personable approach enables her to build trust with a diverse range of clients and stakeholders.
Sophie believes that building strong relationships help make sure that key issues and insights are identified along the way and that change sticks. A strong communicator, she enjoys working closely with clients to successfully convey complex information to both staff and external stakeholders.
Before joining MartinJenkins in 2019 Sophie worked within three large cross-organisational change programmes at Fire and Emergency NZ, where she was responsible for programme planning, monitoring, and reporting to the Board and Ministers.
She also has extensive experience in operating and growing small businesses.
Examples of Sophie’s work
Programme management of the Pacific Business Trust’s Special Projects business unit, including design and delivery of a number of high-impact programmes intended to increase the productivity and profitability of Pacific Enterprises and increase jobs created by new and existing Pacific Enterprises in high-growth sectors
Reviewing the Asia New Zealand Foundation’s Business Internship Programme – this evaluation, which included a targeted review of the published literature on best practice, assessed whether the programme had a proportionate approach to managing risk
Supporting the Network for Learning through a consultation and change process – this included developing a case for change, producing a consultation document, managing the consultation process (including answering questions and analysing and summarising the submissions), and developing the decision document
Evaluating the implementation, outputs, and early outcomes of Immigration New Zealand’s Global Impact Visa pilot, including formulating insights from interviews with key stakeholders and analysing survey and applicant data, to inform reports to Ministers and policy decisions
Undertaking a wide range of independent reviews encompassing good-practice governance arrangements, organisational performance, and fit for purpose assessments. Examples include reviews for Sport New Zealand, MBIE, ACC, and Tīmaru District Council. Key tasks included survey delivery and analysis, interviews, developing themes and insights, and report writing.
Sophie has a BComm in Management and International Business, and a BA in History and Spanish, both from the University of Auckland.